Frequently Asked Questions

I want to make an installment payment for a ski trip with my credit do I do that?

Dear member:


After you are registered for a ski trip, if you would like to make an installment payment for that trip, with credit card, please notify your trip leader, and an invoice will be created for you to pay online.

You can request to pay an installment, or the full balance of your account.


(Invoices are created by the Event Comptroller per request of the Trip Leaders)



How do I renew my membership online?

Please login to your account wiht your e-mail (the one you have on file in this website) and password. Go to "My Account" and you will find the Invoice. Select the invoice and pay it with credit card. Otherwise, just send a check to our Membership Director, Pam Strickland.

How do I access the Members Only area of the website?
You will need to log in with your user name and password, and you must be a current member to enter this area. Your membership for the current fiscal year (June 1 until May 31of the following year) must be paid for, or the system will not let you in. If you need to join or renew your membership, you can do so online.

What are my user name and password?
Your user name is your e-mail. Each member needs a unique e-mail. If you do not remember which e-mail you used in your Membership Application, please e-mail me at and I will look it up for you. Your password was e-mailed to you when you joined the Club.
If you did not receive or do not remember your password, click "Forgot Password" and you will receive an e-mail from (please make sure to add this e-mail to your Contacts or Safe Senders list). In the e-mail, there will be a link. Click on that link and you will be able to choose your password.  If you do not see the e-mail shortly, check your spam/junk folder.

I paid for my membership but I cannot login
If you have joined/renewed recently via check, and you cannot log in, your check may be being processed. This may take up to two weeks! Otherwise, we may be missing your e-mail or there may be a typo in it. If you paid for your membership online, it will be activated shortly (as soon as one administrator logs in); you will receive an e-mail telling you that your membership is active, and it will have your initial password in it.

I do not have an e-mail, can I still use the website?
You can still browse the pages that are unrestricted.  But to access the Members Only area, or to register for any events, you need to log in. Your user name must be a valid e-mail. Each member needs a unique e-mail to access the system;  it cannot be shared by husband and wife or anyone else.


How do I add my family members to my account?
You need to have a Family Membership. After your membership is activated, login to your account, go to View Profile, choose Edit and then click the button “Add Member” and you will be able to enter your family member’s information.

I am not receiving any communications from the Club, what is going on?

We send you an e-mail (using a service called Constant Contact) with all the latest news from your Club, about once a week. If you prefer not to receive it, there is an option to unsubscribe.
If you are not receiving our communications, log in to your account and go to View Profile and make sure your e-mail is current. Also, check your junk folder. Some spam filters are vicious! To insure receipt, please add to your contacts or safe senders list.

How do I select what personal information is shown in the Directory?
Log in, then click the “View Profile” link in the lower left corner of the screen.  Click on the “My directory profile” link and review what information is currently being displayed. To make changes, go back to My Profile and click on the “Privacy” link (see screenshot below).

You will see this screen, showing which items of information are displayed and to whom (Anybody, Members, or Nobody) Click Edit to change each item’s settings. You can also hide your profile completely by unchecking the “Allow to show profile” box.

Last, but not least, SAVE your changes!

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Gator Snow Ski & Activities Club
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